Privacy Policy

Effective Date: December 31, 2024
Last Updated: December 31, 2024

Welcome to Faux Finishes & Colors. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal data when you use our website, fauxfinishesandcolors.com (“Website”), or our services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

We may collect the following types of personal data:

1.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number, and address when you fill out a contact form, request a service, or communicate with us.
  • Service Details: Information about your project or service requests.
  • Payment Information: Collected during the transaction process.

1.2 Information Automatically Collected

  • Technical Data: IP address, browser type, operating system, device type, and other technical information when you visit our Website.
  • Usage Data: Pages viewed, time spent on the Website, and interactions with content.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content (see Section 7 for more details).

2. How We Use Your Information

We process your personal data for the following purposes:

  • To Provide Services: Deliver the services you request, including faux finishes, painting, wallpaper installation, cabinet and furniture makeovers, and molding services.
  • To Communicate: Respond to inquiries, provide updates, and send confirmations related to your requests.
  • To Improve Our Services: Analyze Website usage to enhance functionality and user experience.
  • For Marketing: With your consent, send promotional materials and updates about our services.
  • To Comply with Legal Obligations: Fulfill regulatory requirements and respond to lawful requests from authorities.

3. Legal Basis for Processing Data

Under the GDPR, we process your personal data based on the following legal grounds:

  • Performance of a Contract: When processing is necessary to fulfill a service request or contract.
  • Consent: When you provide explicit consent for marketing or other optional activities.
  • Legitimate Interests: To improve our services and ensure Website security.
  • Legal Obligations: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors, such as payment processors, IT service providers, and Website hosting companies, who assist us in delivering our services.
  • Legal Authorities: When required by law, such as to comply with a subpoena or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

6. Security Measures

We implement robust technical and organizational measures to safeguard your personal data, including:

  • Encrypted data storage.
  • Secure access protocols.
  • Regular monitoring for potential vulnerabilities.

While we strive to protect your information, no system can guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies to improve your browsing experience.

  • Essential Cookies: Necessary for Website functionality.
  • Performance Cookies: Analyze traffic and improve Website performance.
  • Preference Cookies: Store user preferences for a personalized experience.

You can manage your cookie preferences through your browser settings or opt out of certain tracking technologies.

8. Your Rights Under GDPR

As a user, you have the following rights:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Erasure: Request deletion of your personal data, subject to legal obligations.
  • Restriction: Request limited processing of your data.
  • Portability: Receive your data in a portable format.
  • Objection: Object to processing for direct marketing or other purposes.
  • Withdraw Consent: Withdraw consent at any time for data processing based on consent.

To exercise these rights, contact us at faux_luismorales@hotmail.com.

9. International Data Transfers

As our Website operates in the United States, your personal data may be transferred and processed outside the European Economic Area (EEA). We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically for updates.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Faux Finishes & Colors
Address: 2924 NW 7th Ct, Unit B, Delray Beach, FL, 33445
Email: faux_luismorales@hotmail.com